Premium Support Plus is Dells ultimate support plan. From the spill of a coffee cup to a data back-up question, Premium Support Plus has you covered. Dell's SupportAssist technology will keep your PC performing at its best with automated issue detection, virus removal and PC optimization. If a problem does arise, SupportAssist will contact Dell to begin work. Thats right, you dont need to contact us. We will contact you. And that means a faster fix, without the hassle. Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.